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Processing and Delivery Times
Orders received before 2:00 PM Monday through Friday (excludes national holidays) are processed the same day and shipped and delivered Monday thru Friday only. Orders placed after 2:00 PM EST Monday through Friday (excludes national holidays) will be processed the following business day. Orders are not processed, shipped or delivered on weekends or national holidays. Order processing time includes item selection, handling, packaging and shipping. All orders shipped may require additional processing times to confirm your details .
At E&E Jewellery, we stand by the quality of our product. Your satisfaction is important to us.
If any goods are faulty we will meet our statutory obligations to provide a remedy. E&E Jewellery is not required to provide a refund if you change your mind about a particular purchase, so please choose carefully.
If you’ve made a purchase from our website and need to return the product, please return within 14 days of purchase. The goods must be in an unworn and new condition. Due to hygiene regulations we are unable to exchange earrings or body jewellery (nose studs, belly bars, labrets or eye brow body jewellery).
Upon receiving the product, we will take the required action which includes thorough testing of the goods to ensure that the item has not be altered or tampered with in any way.